Buxton Car Hire Privacy Policy

Data We Gather

We gather and manage various personal information types, including:

How Buxton Uses Your Data

Your personal information is used for these key purposes:

• Service Provision and Contract Fulfillment:
  • We handle your vehicle rental bookings and agreements efficiently. This includes verifying your identity to confirm compliance with our rental standards. We streamline the processes for collecting and returning vehicles. Additionally, we manage payment transactions, deposits, and any associated charges, ensuring a smooth rental experience.
• Customer Communication (Legitimate Interest and Contractual Obligations):
  • Delivering booking confirmations, updates, and essential rental details. Addressing your queries and offering customer assistance. Informing you of any changes to our services or policies.
• Marketing Permissions and Legitimate Interest:
  • We send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you wish.
• Service Enhancement for Customer Benefit:
  • Assessing website interactions to refine user experience and operational efficiency. Conducting research to improve our vehicle offerings and customer services.
• Regulatory Adherence (Legal Requirements):
  • Meeting legal and regulatory obligations. Preventing fraud and maintaining service integrity. Addressing disputes and upholding our terms and conditions.

Information Exchange

Sharing Your Personal Data

• Car Hire Partners: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are contractually required to safeguard your data.

Buxton does not share your personal information with third parties.

Data Protection Measures

At Buxton Car Hire, we prioritize the security of your personal information. We employ a range of technical and organizational safeguards, such as encryption, access restrictions, and secure server technologies. Regular security assessments are conducted to identify any vulnerabilities. Despite these measures, please be aware that no method of online transmission or electronic storage can guarantee complete security.

Data Retention Policy

At Buxton Car Hire, we retain your personal information only for the duration required to meet the purposes for which it was collected. This includes fulfilling legal obligations, accounting tasks, and reporting needs. Retention periods will differ based on the type of information and the specific circumstances surrounding its processing.

Your Rights with Buxton

Your rights under UK data protection law include:

• Access to Your Information: Obtain a copy of your personal information we maintain.

For any inquiries regarding your rights, please reach out to us using the contact information provided below.

Cookies and Tracking Practices

Buxton utilizes cookies and similar technologies to improve your browsing experience, analyze website traffic, and customize content. You have the option to manage your cookie preferences directly through your browser settings, allowing you to control your online experience according to your preferences.

8. Policy Changes

We may revise this Privacy Policy from time to time to address changes in our practices or legal obligations. Any updates will be reflected on this page, along with a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how we protect your information.

Contact Buxton Support

For inquiries regarding our Privacy Policy or data practices, please reach out: